Privacy Policy

The Assistance Company collects information from individuals in order that we may provide the services they require. There may be instances where such information might extend to sensitive data relating to a variety of issues.

You have the right to decide what information you will provide to The Assistance Company, but you must be aware that the consequences of not disclosing essential information may result in The Assistance Company either being unable to process your request or to provide the particular service you request.

The Assistance Company will use or disclose your personal information only for the primary purpose for which it was collected, unless we have your consent.

Your consent may be either in written form, given verbally, or implied from the manner in which you discuss details with us. Generally, however, we do not disclose your personal information outside of The Assistance Company unless lawfully required to do so.

We rely on the accuracy of the data which you provide to us, and we encourage you to let us know of any changes. If you believe that the information which we hold about you is not accurate or is obsolete, we undertake to rectify matters promptly.

We respect your right to deal with us anonymously, but such instances would most likely relate to simple enquiries of a general nature. In most cases, we will need to identify you in order to provide the service you require.